Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.
To be eligible for a return, your item must be unused, unburned, and in the same condition that you received it. It must also be in original packaging with all product tags attached.
Additional non-returnable items:
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Gift cards
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Opened botanical sprays, essential oils, or loose herbs
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Custom-cut raw wood slabs or personalized ritual tools
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Partial refunds may be granted for:
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Items with obvious signs of use or opened protective seals
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Any item not in its original condition, damaged, or missing parts for reasons not due to our error
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Any item returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send an email notifying you of its receipt and whether your refund is approved or rejected.
If approved, your refund will be processed to your original payment method within 5–7 business days.
Late or missing refunds
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Check your bank account again.
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Contact your credit card company; posting times vary.
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Contact your bank regarding processing delays.
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If you still haven’t received it, contact us at support@vedatantra.com.
Sale items
Only regular-priced items may be refunded. Sale items are final sale.
Exchanges
We only replace items if they arrive defective or damaged during transit. Email support@vedatantra.com and ship your item to: 123 Wellness Way, Suite 100, Austin, TX 78701.
Gifts
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If marked as a gift when purchased, you’ll receive a gift credit for the return value once processed.
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If not marked as a gift, the refund will be issued to the gift giver.
Shipping returns
To return your product, mail it to: 123 Wellness Way, Suite 100, Austin, TX 78701.
You are responsible for non-refundable return shipping costs. Return shipping costs will be deducted from your total refund.
For high-value items (such as brass cauldrons or large raw crystal displays), use a trackable shipping service or purchase shipping insurance. We cannot guarantee receipt of returned items.
Need help?
Contact us at support@vedatantra.com for questions related to refunds and returns.
